Quality Question Bank
for Exam preparation

Quality- Q2. The standard normal distribution has mean= ______________ and standard deviation= ______________.

1. 1,0
2. 0,1
3. 0,0
4. 1,1

Quality- Q3. Which of the following is not part of the Total Quality Approach?

1. holistic thinking
2. focus on short-term financial performance
3. focus on desirability
4. team thinking

Quality- Q4. ______________ is about supplying customers with what they want when they want it.

1. JUT
2. HET
3. JAT
4. JIT

Quality- Q5. Q-Q plot is used to check:

1. Normality of the dataset
2. Number of defects
3. Process mean
4. Process standard deviation

Quality- Q6. Inspection, scrap, and repair are examples of ______________

1. internal costs
2. external costs
3. costs of dissatisfaction
4. societal costs

Quality- Q7. For an x bar chart, ß risk can be defined as:

1. The probability of detecting the shift in process mean from µo (in control value) to µ1
2. The probability of not detecting the shift in process mean from µ0 (in control value) to µ1
3. The probability of detecting the shift in process range from µ0 (in control value) to µ1
4. The probability of not detecting the shift in process range from µ0 (in control value) to µ1

Quality- Q8. The objective of Design of Experiments (DOE) is to

1. Map all process steps and determine their average duration
2. Establish optimal process performance by finding the right settings for key process input variables
3. Establish how well the process runs for all possible machine input variables and settings
4. Determine the mean and standard deviation of a population key process input variables

Quality- Q9. Statistical Process Control uses diagrams called "Control Charts." These charts depict horizontal, parallel lines to represent ______________ standard deviations.

1. six
2. five
3. four
4. three
5. two

Quality- Q10. What does PDCA stand for?

1. Plan, Design, Confirm, Act
2. Plan, Do, Check, Act
3. Prepare, Do, Critique, Appraisal
4. Prepare, Do, Critique, Assess